Your privacy is very important to us. On this page, we clearly explain how your personal data is collected, used, and protected when you use this website or contact us to schedule therapy sessions, whether in person or online.

1. Who we are

This website is managed by Nelson Ascenso, a professional in the field of therapy, who acts ethically and is committed to the well-being and confidentiality of each person who seeks our services.

If you have any questions or wish to exercise your rights regarding your personal data, you can contact us via the following email: help@ascensonelsonterapias.com.

2. What data do we collect?

We only collect the data strictly necessary to ensure proper monitoring and a good user experience on the website. This data may include your name, email address, mobile phone or WhatsApp number, as well as information voluntarily provided through contact or booking forms.

During therapy sessions, personal information related to the therapeutic process may also be shared, and this information will be treated with complete confidentiality and professional secrecy.

We may also collect some technical browsing information, such as IP address, browser type and cookie-related data, in order to improve the operation and performance of the website.

3. What do we use your data for?

Your personal data is used exclusively for purposes related to the operation of our services and communication with you. This includes responding to information requests, scheduling and confirming sessions, sending administrative or informational communications when necessary, as well as complying with legal obligations and improving your browsing experience on the website.

We are committed to using your data responsibly, transparently, and always in accordance with applicable law.

4. Confidentiality and professional secrecy

All content shared during therapy sessions is treated with complete confidentiality, in accordance with the ethical principles of professional practice. Your trust is essential to the success of the therapeutic process.

5. Data sharing

Your data will not be sold, transferred, or shared with third parties, except when required by law or with your express consent.

6. Data security

We have adopted appropriate technical and organizational measures to ensure the security of your personal data, protecting it against unauthorized access, loss, destruction, or improper disclosure.

7. How long do we keep your data?

Your data is stored only for the time necessary to fulfill the purpose for which it was collected or for the period required by law.

8. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access your personal data, request its correction or deletion, withdraw your consent at any time, object to the processing of your data, and request the portability of the information provided.

If you wish to exercise any of these rights or clarify any issue related to your personal data, you may contact us via email. ajuda@ascensonelsonterapias.com.

9. Use of cookies

This website may use cookies to improve your browsing experience. You can accept or refuse the use of cookies in your browser settings. Refusal may limit some website functionalities.

10. Changes to this policy

We may update this Privacy Policy whenever necessary. We recommend that you consult it regularly to stay informed of any changes.

Last updated: July 21, 2025

11. Contact

If you have any questions about this policy or the processing of your data, please do not hesitate to contact us:

ajuda@ascensonelsonterapias.com
+351 966 149 325